Microsoft Launches One-stop Solution Enabling SMEs to Succeed in the Digital Era

Updated on 5 December 2018

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Microsoft South Africa has announced the local availability of Dynamics 365 Business Central, which provides small to medium enterprises (SMEs) with a single, end-to-end solution for managing their finances, operations, sales and customer service.

New research from World Wide Worx entitled SME Survey 2018: Future-proofing the SME, has revealed that local SMEs are slower to adopt new technologies, and instead prefer to stick with their legacy applications and solutions. This can be attributed to various reasons including the familiarity that goes along with using legacy apps and the reporting challenges involved with obtaining data from various disparate solutions that do not talk to each other.

“By using Business Central, businesses are finally able to congregate all of their business systems as well as data and convert it into impactful and actionable insights for the business, all from within familiar Office tools like Outlook, Word, and Excel,” says Maureen Mansour-Khoury, Senior Product Manager, Dynamics 365, Microsoft MEA at Microsoft South Africa.

Mansour-Khoury went on to say that more and more, success for SMEs in the digital-first era comes down to expanding on flexible cloud platforms and the ability to meet customer demands in real-time, by collecting comprehensive data, intelligently analysing results and responding with sophisticated automation software.

As a single, end-to-end application, Business Central offers:

  • Business without silos. Unify your business, and boost efficiency with automated tasks and workflows.
  • Actionable insights. Achieve greater outcomes and gain a complete view of your business with connected data, business analytics, and guidance delivered by Microsoft’s leading intelligent technologies.
  • Solutions built to grow along with your business. Start quickly, grow at your own pace and adapt in real time with a flexible platform that makes it easy to extend Business Central based on your evolving business needs.

“Technology is powering digital transformation and is probably the most important tool that enables businesses of all sizes to boost productivity, gain invaluable business insights into operations and their customers, as well as overcome business challenges such as limited resources. The local launch of Microsoft Dynamics 365 Business Central provides South African SMEs with an opportunity to easily upgrade from their entry-level accounting software and legacy ERP (enterprise resource planning) systems. Moreover, they can do so without the main drawbacks usually associated with doing so, namely sharp learning curve and having to congregate data from yet another system,” concludes Mansour-Khoury.

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