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Popi Queries

The POPI Act is now officially in place since 1 July 2021. All businesses need to implement POPI query pages and email addresses to remain compliant.

SME South Africa can assist you and your business in taking the necessary steps to become POPI compliant. Remember, the POPI Act affects all businesses that process any form of personal information.

Whether you are a large organisation using an integrated system or a one-man band using only emails, there are now strict POPI Act protocols that need to be in place to ensure the safety of all personal information. The POPI act will affect how you communicate with both current and potential customers going forward.

Please take the time to read our respective privacy-related policies and documentation:


If you would like to update your personal information please use the channels below to contact SME South Africa. Any questions or concerns arising from the way in which we handle your personal information must be sent through these specific channels to ensure an appropriate response from our team.