Afrihost

Updated on Jun 24, 2021

Introduction

Afrihost is an Internet service provider that is based in South Africa that offers a multitude of products. They specialise in ADSL, fibre, broadband, LTE and web hosting services. 

Afrihost is an Internet service provider, they do not provide fibre to the infrastructure. They have partnered with several fibre infrastructure providers such as Openserve. You can choose any of their fibre infrastructure. This is an advantage for the customer as this means that customers can compare prices and choose a package that is best suited to their business needs. 

Main Features

  • Uncapped broadband – Afrihost broadband fibre has no usage thresholds and offers unshaped and unthrottled fibre meaning that customers can use their Internet all times, with the same speed. 
  • State-of-the-art fibre network – This provides customers with better products, better support and connectivity throughout. 
  • Fast and reliable fibre – Afrihost’s fibre speed is up to 50x times faster than any ADSL line in South Africa and they have stable connection with lower latency. 
  • Connect multiple devices – Connect more devices at faster speeds. 

Pricing

The price is affected by the fibre infrastructure. Afrihost broadband fibre works with 24 fibre infrastructures and those include Openserve, Vumatel, Frogfoot, Octotel and Metrofibre to name a few. 

Vumatel – Vumatel packages range from 25 Mbps to 1000 Mbps, prices begin at R449 p/m up to R2347 p/m (One week installation).

Openserve – Openserve packages range from 50 Mbps to 500 Mbps, prices begin at R597 p/m up to R1397 p/m (One week installation).

Octotel – Octotel packages range from 75 Mbps to 1000 Mbps, prices begin at R797 p/m up to R1547 p/m (One week installation).

Frogfoot – Frogfoot packages range from 60 Mbps to 1000 Mbps, prices begin at R597 p/m up to R1497 p/m (Two week installation).

MetroFibre Nexus – The MetroFibre Nexus package range from 25 Mbps up to 1000 Mbps, prices begin at R517 p/m up to R1297 p/m (Two week installation).

*Please note, some fibre infrastructures require you to pay an installation fee, activation fee and for wifi router. Most of them offer all three for free when using Afrihost as an ISP.

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Pros

  • Wide Coverage

  • Smooth, fast connectivity

  • Uncapped Data

  • Variety of Speeds

Cons

  • Installation Costs

  • Contractual Obligations

  • Potential Downtime

FAQs

The installation timeframe can vary depending on your location and the availability of existing infrastructure. Afrihost typically provides an estimated timeframe during the sign-up process.

No, Afrihost Fibre uses fiber optic cables which are completely separate from traditional copper telephone lines.

It depends on your router. Most modern routers are compatible with Fibre connections. However, Afrihost may offer a Fibre-specific router for optimal performance.

No, Afrihost requires a qualified technician to install the Fibre line and equipment.

Afrihost offers 24/7 technical support. You can contact them via phone, email, live chat, or their online support portal to troubleshoot any connection issues.

Cancellation fees may apply if you terminate your contract before the end of the term. Check the terms and conditions of your specific package for details.