AIG Business Insurance

Jun 25, 2021


The American International Group (AIG) is a leading global insurance company. The company offers property casualty insurance, life insurance, retirement solutions and other financial services. AIG also offers  personal insurance and AIG business insurance that is tailored for SMEs. AIG brought its services and products to South Africa in 1962.

AIG’s global expertise combined with their understanding of the South African market makes them a strong partner for SMEs seeking comprehensive and tailored business insurance solutions.

Main Features
  • Property cover – For any damage to property resulting from fire, storms, flooding, accidental damage and more.
  • Electronic equipment cover – For any electronic equipment that is used by the business i.e. laptops, PCs, telephones etc.
  • Business interruption cover – For loss of income in the event of a disaster.
  • Motor cover – For loss or damage to the vehicle insured.
  • Business all risk cover – This type of cover allows the business to be insured and covered for specific insured property anywhere in the world.

The cost of your business insurance cover will depend on the type of cover that you choose. Here are four factors that affect the price; type of business, business size, number of employees, location and claim history.

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  • Wide range of coverage

  • Global presence

  • Financial strength


  • Complexity

  • AIG’s insurance policies may be more expensive than those offered by some smaller insurers


You can report a claim online through the AIG client portal (myAIG) or by phone. AIG offers dedicated phone lines for different types of claims, so be sure to have your policy information ready when calling.

The specific documents required will vary depending on the type of claim. However, you’ll likely need things like police reports, repair estimates, medical records (for liability claims), and witness statements.

The processing time for a claim depends on the complexity of the situation. AIG aims to resolve claims fairly and efficiently.

Exclusions will vary depending on your policy but may include things like intentional acts, damages caused by war or terrorism, and certain types of pollution. It’s important to carefully review your policy wording to understand what is and is not covered.

Yes, AIG offers a variety of risk management resources to help businesses prevent losses. These resources may include safety manuals, online training courses, and on-site consultations.