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iKhokha Review: Uncover the Pros, Cons, and Key Features

iKhokha

Updated on Jun 18, 2021

Introduction

iKhokha’s point of sale (POS) and stock management system assists in managing a business’s stock, staff and suppliers.

Their card machines and hardware are sold separately. The card machines allow you to tap, swipe and insert credit or debit cards; and also send digital receipts. The iKhokha Shaker Solo has a built-in receipt printer.

With iKhokha card machines, you also get access to a suite of online tools which allow for insights and comprehensive management of the business.

They offer three POS software packages (known as posters) – Retail POS System, Hospitality POS System and the Enterprise POS System.

In addition to POS solutions, their card machines allow for Vend prepaid services, which is perfect for shop owners or solopreneurs who want to not only sell their products but also allow their customers to buy airtime, electricity and other bills like their DSTV accounts.

iKhokha also has a unique offering, the iK Cash Advance, which allows business owners to apply for a cash advance after three months of trading with iKhokha. The custom offering is based on your transaction history.

Main Features

  • Detailed reports – Able to check your sales immediately, as well as profits, stock levels, receipts, guest count and average order value.
  • Secure storage for your data – Automatic backups three times a day.
  • Immediate notifications –Poster compares expected and declared cash.
  • Inventory management – Able to add supplies to your inventory. Poster (a cloud-based POS) will automatically recalculate costs for all of your products as well as profits from your previous sales.

Pricing

The Poster works on a monthly subscription model. The first 14 days of the subscription are free. Depending on the option you choose, you can pay R660 per month for the Retail POS System, R810 per month for the Hospitality POS System, and R960 per month for the Enterprise POS System.

The Retail POS System comes with the following features: product management, categorisation and inventory control, staff management with access-controlled logins, analytics and reporting with exporting functions, customer loyalty programs and promotions, staff, customer and supplier record management, and one Poster software license.

Both the Hospitality and the Enterprise POS System also come with customised table layouts, which allow for the creation of kitchen, bar or custom stations to receive orders, split customer bills, and track and manage the usage of your ingredients. With the Enterprise POS System, you’ll receive an additional Poster software license.

Card machine pricing:

  • iKhokha Tap on Phone – Free
  • iKhokha Mover – R499 + free delivery
  • iKhokha Flyer – R1499 + R75/month dual-sim fee
  • iKhokha Flyer lite – R999 + R75/month dual-sim fee

You can also opt to buy hardware to integrate with the Poster which starts from R13,949 (for the Mover Bundle) to R15,249 for the Shaker Solo Bundle. A 12-month payment plan is available.

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Pros

  • Prepaid services

  • Wide acceptance

Cons

  • No rental options

  • Reliance on smartphone

  • Potential for technical problems

FAQs

Activating the Mover Pro requires downloading the Ikhokha app and connecting it via Bluetooth. This is a quick process and can be done in minutes.

Unfortunately, activating and using Ikhokha currently requires a smartphone with Bluetooth connectivity.

Contact Ikhokha support immediately to report your lost device. They can deactivate the machine to prevent unauthorized use. You can then order a replacement.

Transactions over R10 are deposited into your linked bank account within 1-3 business days. Transactions below R10 are held until they accumulate to over R10 for transfer.

Yes, Ikhokha supports cash back functionality. However, certain conditions and limits may apply. Check the Ikhokha support resources for details.