Webafrica

Introduction

Having a high-speed fibre line is an important element to business continuity and growth. For small to medium-sized enterprises (SMEs) its critical because access to the Internet can lead to more customers, more sales and an increased advantage of competitors.

Fibre technology allows businesses to operate online applications, connects employees and allows customers to stay connected while in the store. The only thing SMEs need to figure out is which fibre is best for them.

What is Fibre?

Fibre is an optic internet connection which sends data at high speeds using fibre optic cables. The cables are installed by a fibre optics installer and companies which provide fibre infrastructure are called fibre infrastructure providers (FSPs).

Fibre infrastructure is also ideal for helping support remote teams in small businesses. The technology helps teams share files quickly from any location and enables the use of cloud-based tools.

Finding the right fibre provider is more than just choosing the cheapest offer but rather choosing a provider who understands your needs. A renowned fibre provider for SMEs in South Africa is Webafrica.

What is Webafrica?

Webafrica is a leading South African internet service provider offering fibre connectivity and broadband solutions to residential and business customers.

What does Webafrica offer SMEs?

Webafrica offers SMEs uncapped, unshaped, and unthrottled business fibre internet across major infrastructure networks. Their business connectivity solutions are tailored for flexibility, performance, and multi-location availability.

See current pricing and plans

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Main Features

Flexible Contracts: Webafrica and its network providers have various contract options to ensure you get the one best suited for your business.

Free Router: All Webafrica business packages come with a fully insured, free-to-use router which comes with free replacement in the case of a damage or if it is stolen.

Mobile App: Webafrica has a mobile app available with a built-in live chat for support, quick bill payments, account management, and a network health-scanning tool.

Multi-Network Coverage: Webafrica operates across 25 different infrastructure networks (such as Frogfoot, Vumatel, and Open Access) to provide wider availability.

Value-Added Extras: Through its online store, Webafrica provides complimentary hardware options such as Android TV boxes, routers, and WiFi extenders.

Uncapped Internet: All network providers on Webafrica provide uncapped Internet, available in a variety of speeds ranging from 5 Mbps to 1000 Mbps.

 

Pricing

The price of each package is affected by the fibre provider. Webafrica works with Openserve, Octotel, Vumatel fibre, MetroFibre Nexus, and FibreGeeks amongst many others.

Openserve – Openserve packages range from 30 Mbps to 500 Mbps. Prices begin at R709 p/m for 30 Mbps and go up to R1459 p/m for 500 Mbps.

Octotel – Octotel packages range from 50 Mbps to 300 Mbps. Prices begin at R1349 p/m for 50 Mbps and go up to R2219 p/m for 300 Mbps.

Vumatel – Vumatel packages range from 20 Mbps to 1000 Mbps. Prices begin at R1509 p/m for 20 Mbps and go up to R3319 p/m for 1000 Mbps.

MetroFibre Nexus – MetroFibre Nexus packages range from 25 Mbps to 1000 Mbps. Prices begin at R989 p/m for 25 Mbps and go up to R1565 p/m for 1000 Mbps.

FibreGeeks – FibreGeeks packages range from 5 Mbps to 300 Mbps. Prices begin at R1059 p/m for 5 Mbps and go up to R2499 p/m for 300 Mbps.

Note: Most of the packages on Webafrica state that installation time can take up to 14-days. If your areas is in pre-order status, it can take around 3-months for the area to go fibre-live.

Additional costs such as processing-fees, set-up fees and termination fees depend on your fibre provider.

Pros and Cons

Pros

Uncapped data offers
Wide range of Internet speeds
Flexible contracts

Cons

Potential downtime
Cancellation fees
Not enough coverage in certain areas
FAQs

No, Webfrica’s fibre is completely independent of a bundled voice line.

No problem! In your ‘Customer Zone’ tab you can select “Moving Homes” where you will be able to cancel your current line and order a new one for your new home. You will need to give Webafrica one month notice.

10 Mbps – 40 Mbps: This is a good option if you’d like to stream in HD, or just want superfast downloads in general. This is ideal for an online-active family.

50 Mbps – 100 Mbps: If seamless high speeds are essential to your family or business, or for gaming then this is the one.

Installation times vary according to the underlying infrastructure provider and their availability.

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