Marketing Trends for Small Businesses in 2024

Updated on 20 November 2023

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marketing trends 2023

If there’s one thing that’s constant in marketing, it’s change. With new digital tools, channels, and information being developed, marketing trends are always changing. Add to that ever-changing consumer habits, and there are always new ways businesses can attract and engage customers.

To help guide your strategy for the year ahead, here are some key marketing trends for small businesses.

Personalised Marketing

When it comes to current marketing trends, personalization stands out as one of the biggest areas businesses should be focused on. This is thanks to the increased amount and availability of data. Use customer data to personalize emails, offers, and experiences, enhancing customer satisfaction and loyalty. This can go beyond simply including customers’ names in emails – you can build entire personalised customer journeys based on people’s history and behaviour with your brand. By personalising your marketing efforts, you can boost engagement in a big way. This is important for standing apart from the competition and enhancing people’s experiences with your brand.

Video Marketing

Video content remains the most engaging form of online content. If you want to make a big impact through online marketing, then creating and sharing plenty of video content is possibly the best way to do it. While video has always been a popular medium for marketers, short-form videos have taken over. Platforms like TikTok, Instagram Reels, and YouTube Shorts are incredibly popular, and they’re all great ways to boost engagement and reach on your video content. And, with video being more accessible to create, brands can also experiment with a greater variety of video types. For example, live streams and interactive video content engage audiences in a unique way and can be a powerful addition to any social media strategy. Whether you focus on short TikTok videos, YouTube content, embedding videos on your website, or more, video is definitely a medium that brands should put more focus on for their marketing efforts.

Sustainability and Ethical Practices

In such highly competitive markets, brands need to find new ways to stand out and attract customers. One of the biggest trends here is focusing more on brand values. Consumers increasingly favour businesses with eco-friendly and socially responsible practices. Highlighting sustainability efforts in marketing can attract conscious consumers and give people more reason to support your business. As consumers have become more conscious about supporting brands with good values, this is an area that should be highlighted in marketing campaigns going forward.

Influencer Marketing

Influencer marketing is bigger than ever. Its popularity is all for good reason, as working with influencers can be an amazing way for brands to connect with a broader audience and promote their products. One of the main forces behind this trend is the rise of the micro-influencer. While influencers were once only reserved for big brands with big budgets, small businesses across all niches can now work with more niche influencers. Influencers are becoming more selective, focusing on authenticity and genuine connections with their audience. This helps them develop a more engaged following – which is good news for any brands that work with them.

Voice Search Optimization

With the rise of smart speakers and voice assistants, optimizing content for voice search has become an area that many businesses are focused on. Businesses should adjust their SEO strategies to cater to voice search queries. This can involve creating more natural-sounding content and targeting keywords in a slightly different way.

AI and Chatbots

When it comes to marketing trends right now, you can’t escape hearing about AI. All kinds of different AI tools are changing the way marketers create content, interact with customers, gain insights, develop strategies, and stay organized. AI-driven chatbots offer personalized customer service, handling queries and transactions efficiently. Implementing AI for data analysis can also improve decision-making processes. AI tools can also streamline content creation and copywriting. There are even AI video and graphic design tools that exist.

Local SEO and Community Engagement

Prioritizing local SEO efforts helps small businesses appear in local searches. Engaging with the community through events, collaborations, or local partnerships can strengthen brand presence. If you run a small business and want to stand out online, these are key trends to focus on.

Social Commerce

Shopping directly through social media platforms is growing. Brands should use features like Instagram Shopping, TikTok Shops, Facebook Marketplace, or Pinterest Shop to increase their online shopping opportunities and revenue channels.

While there are many trends in marketing, the most important thing is understanding your small business’s target audience and what their buying habits look like. By understanding this, you’ll be able to find the most relevant marketing trends to grow your business.

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