Notion

Introduction

Modern technologies are designed to save businesses time and money by reducing manual work and automating everyday tasks. Cloud computing and artificial intelligence (AI) are built into platforms that automate routine, everyday processes. Small and medium-sized enterprises (SMEs) that do not use automation risk slower workflows and less efficient use of their teams’ time.

What is Automation?

Automation is the use of technology to perform tasks or processes with minimal human intervention. By relying on programmed rules, machines, or software, automation reduces manual effort, speeds up workflows, minimises human error, and frees people to focus on higher-level, creative work.

Automation and productivity platforms have a direct link to improved business performance. For SMEs, the onus is on choosing the right platform for your business. A platform most SMEs should be looking to use is Notion.

What is Notion?

Notion is an all-in-one productivity and collaboration software that combines note-taking, document editing, data management, and project tracking into a single customisable workspace.

What does Notion Offer SMEs?

Notion offers SMEs a centralised, customisable workspace platform combining internal wikis, knowledge bases, project tracking, and lightweight CRM capabilities.

Main Features

Notion categorises its features under three themes: capture, find and automate. Some of the features are:

Databases: Notion enables users to access centralised databases that can be organised and connected across their workspace.

Mobile Apps: Notion users can capture and access their work from anywhere through mobile apps available on iOS and Android.

Real-Time Collaboration: On the platform, users can enable their teams to edit together live, with comments and instant updates.

Wikis: Notion enables you to keep your company knowledge in one verified home.

Charts and Dashboards: On Notion, users can visualise data and track progress through charts and dashboards.

Notion AI Agent: Users are able to chat with their own personal agent that acts across their workspace.

Agent Orchestration: Direct Claude, Cursor and other AI agents from Notion.

Global Compliance Standards: The Notion platform meets various global compliance standards such as GDPR, CCPA and HIPAA.

Data Residency: Notion allows users to choose where their data is kept and stored.

Pricing

Notion has four pricing plans available on both monthly and yearly payment plans.

Free Plan – $0 per member, per month. The Free plan includes:

  • Trial of Notion AI
  • Basic forms
  • Basic sites
  • Notion calendar
  • Databases including subtasks, dependencies, custom properties, and more.

Plus Plan – $12 per member, per month on the monthly plan or $10 per member, per month on the yearly plan. The Plus plan features everything on the Free plan plus:

  • Trial of Notion AI
  • Custom forms
  • Custom sites
  • Unlimited charts
  • Unlimited collaborative blocks
  • Unlimited file uploads
  • Basic connections to tools such as Slack, Gmail and Google Drive

Business Plan – $24 per member, per month or $20 per member, per month on the yearly plan. The Business plan features everything on the Plus plan, and:

  • Notion Agent ($10 per 1000 monthly Notion credits)
  • AI meeting notes
  • Enterprise search across connected apps like Slack, GitHub, and more
  • SAML SSO
  • Granular database permissions
  • Verify any page
  • Private team spaces
  • Domain verification
  • Premium connections to GitHub, Asana and more

Enterprise Plan – Contact the Notion sales department for custom pricing. The Enterprise plan features everything in the business plan plus:

  • Zero data retention with LLM providers
  • User provisioning (SCIM)
  • Advanced security and controls
  • Audit log
  • Customer success manager
  • Security and compliance connections
  • Domain management
  • Advanced connections
Pros and Cons

Pros

Has a free plan
Strong collaboration features
All-in-one hub minimises the need for many external apps

Cons

Has no local pricing
Can be complex for beginners
FAQs

Notion follows its standard data protection practices to keep your data encrypted and private. Notion AI will not use your data to train our models unless you opt in to a request to share your data.

Notion accepts all major credit and debit card brands.

Upgrading your plan: Your account will be upgraded and charged immediately. The amount due will be reduced based on the percentage of the billing cycle left at the time the plan was changed.

Downgrading your plan: Your account will be downgraded at the end of your billing cycle.

If you’re using a Free Plan workspace by yourself, you’ll be able to add as many pages and blocks as you like. If you’re using a Free Plan workspace with multiple members, you’ll be able to add a limited number of blocks before you have to upgrade.

When you reach the limit, you can still read, edit, and organise existing content blocks as usual, but you won’t be able to add new content blocks.

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