Telkom

Updated on Jun 3, 2024

Introduction

Telkom is one of South Africa’s oldest communication infrastructures and has been connecting South Africans for more than 140 years. The communication service provider offers voice, data, Telkom broadband fibre and Internet services. 

Their business solutions for small businesses include Biz Voice which consists of VoIP services, talk services and more. Telkom broadband fibre also has Biz Internet which consists of Fibre, ADSL and LTE. The last solution is BizBundles which integrates fibre and LTE solutions. 

Main Features

  • Asymmetrical data Telkom data bundles are asymmetrical, meaning that the upload speed is higher than the download speed. 
  • Unlimited Data – The data is uncapped and will not run out during the month. 
  • Free installation and router – They offer packages that include free installation

Pricing

The Telkom Broadband Fibre Business offers several packages for businesses to choose from. These packages include:

Telkom Business Easy Connect Fibre – 20-40 Mbps, uncapped data from R315 p/m

Telkom Business Core Fibre – 50-100 Mbps, uncapped data from R619 p/m

Frogfoot Telkom Uncapped – 60-400 Mbps, uncapped data from R679 p/m

Telkom Business Endless Fibre – 50-500 Mbps, uncapped data from R715 p/m

Telkom Business Fusion – this package ranges from 50- 250 Mbps, uncapped data from R739 p/m to R1725 p/m

*Note that not all packages come with a 12 month duration.

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Pros

  • Experience – Telkom has been in business for more than 140 years

  • Openserve – They are one of the first infrastructures to provide fibre

  • Low latency

Cons

  • Have asymmetrical data speeds

  • Installation Cost

  • Potential for Disruption

FAQs

Installation timelines can vary depending on your location and existing infrastructure. However, Telkom typically aims to complete installations within 7-10 working days.

If you’re switching from ADSL, there might be a brief interruption during the switchover.

Telkom Fibre contracts typically have a minimum term of 24 months.

Early termination may incur cancellation fees. Check your specific contract details for exact charges.

Telkom’s website offers troubleshooting guides for common problems like slow speeds or Wi-Fi connectivity issues.