Vox Business Fibre

Jun 24, 2021

Introduction

Vox Broadband Fibre (Vox) is an integrated ICT infrastructure provider and telecommunications company. They offer cloud, business collaboration conferencing tools and other solutions. 

Vox offers fibre to business packages that provide a faster and more reliable connection for small businesses. The company’s fibre line is fully managed by the Vox team and currently has two broadband options that customers can choose from.

– Vox Business Fibre – Broadband only services + uncapped 

– Vox Premium Business Fibre – Broadband services with 1:1 QoS VLAN options + uncapped 

-Vox Dedicated Fibre – For uncontended connectivity to any destination + uncapped

Main Features

Uncapped, unshaped and symmetrical data – Businesses will receive unlimited data that has the same upload and download speeds, with no limitations on Internet usage.

Free installation – Installation is free on all packages.

Support– All packages come with 24/7/365 support.

Pricing

Pricing

Vox offers the following prices in the Vox Business Fibre package:

  • 20 Mbps uncapped, unshaped, symmetrical data, and a free router starts from R799  p/m.
  • 40 Mbps uncapped, unshaped, symmetrical data, and a free router starts from R1199  p/m.
  • 150 Mbps uncapped, unshaped, symmetrical data, and a free router starts from R2199 p/m.
  • 250 Mbps uncapped, unshaped, symmetrical data, and a free router starts from R2699 p/m.
  • 500 Mbps uncapped, unshaped, symmetrical data, and a free router starts from R3399 p/m.

Vox offers the following prices in the Vox Premium Business Fibre  package:

  • 20 Mbps uncapped, unshaped, symmetrical data, with a free router starts from R949 p/m.
  • 50 Mbps uncapped, unshaped, symmetrical data, with a free router starts from R1299 p/m.
  • 100 Mbps uncapped, unshaped, symmetrical data, with a free router starts from R2199 p/m.
  • 200 Mbps uncapped, unshaped, symmetrical data, with a free router starts from R3699 p/m.
  • 500 Mbps uncapped, unshaped, symmetrical data, with a free router starts from R7499 p/m.

Vox offers the following for its Vox Dedicated Fibre package:

  • 20 Mbps uncapped, unshaped, symmetrical data, with a free router starts from R2198 p/m
  • 50 Mbps uncapped, unshaped, symmetrical data, with a free router starts from R3199 p/m
  • 100 Mbps uncapped, unshaped, symmetrical data, with a free router starts from R4999 p/m
  • 200 Mbps uncapped, unshaped, symmetrical data, with a free router starts from R7999 p/m
  • 500 Mbps uncapped, unshaped, symmetrical data, with a free router starts from R16 999 p/m

*Please note that all 12 months packages have a once-off setup fee

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Pros

  • Their service centre is operational 24/7/365

  • Offer fast and flexible connectivity

  • Fibre packages are customisable and scalable for small businesses.

Cons

  • Offer 12 Months/ 24 Months contracts, while other ISPs have no contact obligations

  • R6 325 once-off set-up fee when signing up for a 12-month or 24-month contract.

FAQs

Installation timelines can vary depending on your location and existing infrastructure. However, Vox technicians typically aim to complete installations within a few business days.

It’s recommended to be present during the initial setup to discuss your preferred placement for the router and answer any questions the technicians may have.

Vox technicians will work to minimize disruption to your existing service. In most cases, there will be a brief period where your internet connection is down while the switch is made to Vox Business Fibre.

Early termination fees may apply if you cancel your contract before the end of the term.