15th ,September, 2022


Zoho is a business software solutions company with over 20 years of experience in business software development. 

For small businesses that prefer to use one platform for all their CRM requirements, Zoho has a convincing proposition. With over 45+ integrated applications, the platform offers solutions for all aspects of business, including sales, marketing, support, finance, HR and operations. 

Their range of products cater for businesses of all sizes and in a vast array of industries, from media and advertising and IT services to Healthcare and Finance. 

Their signature product is the Zoho One, which helps users to manage, connect, and automate business processes across your organization like payroll processing, HR management, file storage and collaboration. 

In terms of HR and payroll they offer two products – Zoho People and Zoho Payroll which work together to manage every aspect of managing your team.  

Zoho Payroll is cloud-based payroll management software that helps you offer a polished payroll process to employees and streamline your payroll operations.

Zoho People is cloud-based HR management software that helps you manage your employees’ onboarding, leave and attendance and documentation.


Zoho offers a 30-day free trial and no credit card is required.

Essential HR – R15 p/m or R12.5 p/m (on the annual plan)

Features include: employee onboarding, employee database management, HR files management, employee self-service, time off management, multi-level approvals, module-based reports, workflow management, ZIA – AI Bot, Office Readiness. 

Professional – R30 p/m or 25 p/m (on the annual plan)

Essentials HR features included. Additional features: attendance marking via web, mobile, and facial recognition, people kiosk, biometric integration, shift scheduling, shift rotation, IP and Geo Tracking, overtime calculation, job scheduling, time tracking, timesheet management, timesheet scheduler, billing and invoicing integration. 

Premium – R45 p/m or R37.5 p/m (on the annual plan)

Professional features included. Additional features: performance appraisals, KRA and goals tracking, skill set Matrix, 360-Degree feedback, self-appraisals, multi-rater review, advanced HR analytics. 

Enterprise – R75 p/m or R62.5 p/m (on the annual plan)

Premium features included. Additional features: cases (employee query management), cases SLA tracking, self and blended learning, course management, course feedback, discussion forum assessments. 

People Plus – R150 p/m or R120 p/m (on the annual plan)

Enterprise features included. Additional features: Zoho Recruit; Talent Aquisition ; Zoho Payroll – India; Payroll Management System; Zoho Expense; Expense Management; Zoho Connect; Collaboration Software; Zoho Cliq; Communication Tool; Zoho Vault; Password Management. 


  • New employee onboarding – easily onboard candidate and employee on Zoho People.  Using the platform you can set up a portal for new hires, trigger HR onboarding workflows, generate reports, and customise flows to your needs.
  • Track time, leave and attendance – manage employees’ daily, weekly, or monthly time logs online and validate all work hours. Using the platform, employees can  send timesheets for approval, and you are able to generate invoices, and bill clients on time. You can also easily track your billable hours for clients, projects, and jobs.
  • Payroll processing – automatic payroll calculation helps to facilitate smooth payroll processing.  Businesses are able to keep up with tax regulations, keep track of all salary deductions and reimbursements.Distribute salaries and payslips online. You can also manage online salary payments through partner banks.
  • Integrated leave management – leave management helps employers to manage everything from   employee time-off requests, approval/rejection, filing leaves, managing leave balance, and analysistrack employees’ leave data and easily calculate pay.
  • Analytics & reports – receive advanced analytics from the dashboard like reports on estimated versus actual time spent on projects or scheduled hours versus logged hours.
  • Employee reviews – to keep employees on track with the KPIs, set clear objectives and goals and get insights into performance. With Zoho People, employees, admins, or managers can set goals and track their progress.
  • Data management – stay compliant and minimise risks. Use the employee database management system for data collection and secure storage. You can also make use of the platform for document management, including employee records and other HR documents.


Access to a wide variety of applications, from CRM and customer care management to spreadsheets. 


Payroll functionality does not seem to be available in South Africa. 

Access Zoho

Brand Features

  • 30-day free trial
  • 45+ integrated application
  • Payroll & HR
  • Analytics & Reports


Finding the right purchases for your small business is time consuming, so smesouthafrica.co.za looked at the list of options to come up with the following recommendations.

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