Zoho is a business software solutions company with over 20 years of experience in business software development.
For small businesses that prefer to use one platform for all their CRM requirements, Zoho has a convincing proposition. With over 45+ integrated applications, the platform offers solutions for all aspects of business, including sales, marketing, support, finance, HR and operations.
Their range of products cater for businesses of all sizes and in a vast array of industries, from media and advertising and IT services to Healthcare and Finance.
Their signature product is the Zoho One, which helps users to manage, connect, and automate business processes across your organization like payroll processing, HR management, file storage and collaboration.
In terms of HR and payroll they offer two products – Zoho People and Zoho Payroll which work together to manage every aspect of managing your team.
Zoho Payroll is cloud-based payroll management software that helps you offer a polished payroll process to employees and streamline your payroll operations.
Zoho People is cloud-based HR management software that helps you manage your employees’ onboarding, leave and attendance and documentation.
Zoho offers a 30-day free trial and no credit card is required.
Essential HR – R15 p/m or R12.5 p/m (on the annual plan)
Features include: employee onboarding, employee database management, HR files management, employee self-service, time off management, multi-level approvals, module-based reports, workflow management, ZIA – AI Bot, Office Readiness.
Professional – R30 p/m or 25 p/m (on the annual plan)
Essentials HR features included. Additional features: attendance marking via web, mobile, and facial recognition, people kiosk, biometric integration, shift scheduling, shift rotation, IP and Geo Tracking, overtime calculation, job scheduling, time tracking, timesheet management, timesheet scheduler, billing and invoicing integration.
Premium – R45 p/m or R37.5 p/m (on the annual plan)
Professional features included. Additional features: performance appraisals, KRA and goals tracking, skill set Matrix, 360-Degree feedback, self-appraisals, multi-rater review, advanced HR analytics.
Enterprise – R75 p/m or R62.5 p/m (on the annual plan)
Premium features included. Additional features: cases (employee query management), cases SLA tracking, self and blended learning, course management, course feedback, discussion forum assessments.
People Plus – R150 p/m or R120 p/m (on the annual plan)
Enterprise features included. Additional features: Zoho Recruit; Talent Aquisition ; Zoho Payroll – India; Payroll Management System; Zoho Expense; Expense Management; Zoho Connect; Collaboration Software; Zoho Cliq; Communication Tool; Zoho Vault; Password Management.
Access to a wide variety of applications, from CRM and customer care management to spreadsheets.
Payroll functionality does not seem to be available in South Africa.
Finding the right purchases for your small business is time consuming, so smesouthafrica.co.za looked at the list of options to come up with the following recommendations.