What Genuinely Matters When Choosing a Crowdfunding Platform

Investment Network
Angel investors
Investment Network
Equity-based model
Startups & mature businesses
All industries
Local & international investors
Thundafund
Rewards-based crowdfunding
SME Reviews 6
Rewards-based model
All-or-nothing model
Projects average between R5,000 – R50,000
Multiple project categories
Introduction

What genuinely matters when choosing a crowdfunding platform

Crowdfunding, raising capital from a broad network of supporters through an online platform, has become an increasingly viable alternative to traditional funding, and choosing the right platform genuinely affects whether a campaign succeeds, making this choice worth more consideration than picking whichever platform is most well-known.

These are the factors that genuinely matter when choosing a crowdfunding platform.

Understand the different crowdfunding models

Reward-based crowdfunding offers backers a product or perk, equity crowdfunding offers an actual ownership stake, and donation-based crowdfunding offers neither; choosing the model that genuinely fits your specific funding need and offering matters before choosing a platform.

A business raising funds for a specific product launch typically fits reward-based crowdfunding better than equity crowdfunding, for example.

Check the platform’s genuine fee structure and payout terms

Crowdfunding platforms charge fees that reduce the actual amount received, and understanding these fees, along with whether unmet funding goals return money to backers or still pay out partially, matters before committing to a specific platform.

These terms vary meaningfully between platforms and should be compared properly rather than assumed to be standard.

Consider the platform’s genuine reach and audience fit

A platform with an audience genuinely interested in your specific type of business or product improves the chances of a successful campaign more than a platform with a large but poorly matched general audience.

Researching which platforms have hosted genuinely successful campaigns for similar businesses gives a useful, practical signal beyond general platform popularity.

Prepare a genuinely compelling campaign regardless of platform

Even the right platform doesn’t guarantee success; a clear, honest pitch with a specific funding goal, genuine visual content and an active promotion plan matters more than the platform choice alone.

Consumer protection principles around transparent, honest promotion are set out by the Department of Trade, Industry and Competition, worth understanding for any public-facing campaign.

Frequently asked questions

What are the main crowdfunding models?

Reward-based, equity-based and donation-based, each suited to different types of funding needs and offerings.

Why does a platform’s fee structure matter?

Fees reduce the actual amount received, and payout terms for unmet goals vary meaningfully between platforms.

Does a platform’s audience matter for campaign success?

Yes, a platform whose audience genuinely fits your specific business improves success chances more than sheer platform size.

Does choosing the right platform guarantee a successful campaign?

No, a clear, honest pitch with genuine visual content and active promotion matters just as much as the platform choice.

Which crowdfunding model suits a specific product launch?

Reward-based crowdfunding typically fits this better than equity crowdfunding, for example.

Originally published in 2024. Updated September 2026 into a clearer, principle-based guide to choosing a crowdfunding platform, without endorsing specific unverified platforms.

Main Features

Crowdfunding models

There are three types of crowdfunding models, each suited for specific campaigns. For business owners the most common are donation, rewards and equity.

Donation-based crowdfunding

Donation-based crowdfunding allows individuals to get small donations from a large number of people. It is suited for raising funds for charities or a personal cause such as covering medical expenses or other unexpected financial crises.

Reward-based crowdfunding

Rewards-based campaigns can help new startups or organisations offering a product or service to raise funds in exchange for a reward.

Equity crowdfunding

With equity crowdfunding donations are used to help launch or grow a business in exchange for a percentage ownership in the company.

Project goal

The first step to a successful crowdfunding campaign is to define the project goal. The two main reasons entrepreneurs raise money through a crowdfunding platform is to launch a brand new venture or to expand their existing business in some capacity. Funds can be used to secure equipment, increase production capacity, launch a new product or expand into a new market.

It’s important that entrepreneurs set a realistic, suitable and defined crowdfunding goal which includes what the funds will be used for and how much they want to raise. All platforms allow users to set their own funding goal which can range from anything from R5000 to R50 million. It’s also advisable to have a set time-limit suitable to your crowdfunding goal and campaign mission.

To increase a campaign’s chances of success, entrepreneurs should find ways to tie their goal to a social mission or find ways to get their community involved.

Campaign Pitch

While crowdfunding has less red tape than traditional funding options, it can still require a lot of work and investment.

Below are some of the important elements needed to run a campaign from start to finish:

Pitch – Each campaign will require a video or written proposal/pitch. Entrepreneurs should spend some time working out the ideal story for the crowd investor.

Marketing – A well-put marketing strategy with realistic goals and tactics is essential. Common digital marketing tactics that can be used are social media and email marketing campaigns and a professional website where potential investors can get more information if they are interested.

Rewards – Potential investors can be incentivised to donate to a campaign by offering attractive rewards. These are unique project-related rewards, of increasing value and costs, for backers that are in the form of retail, recognition and/or experience.

Examples of rewards are branded products like t-shirts and hoodies, discounts on products or services or private functions.

Pricing

Costs will vary depending per crowdfunding platform, however some costs to consider are:

  • Capital raise fees or facilitation fees.
  • Management company fees.
  • Membership fees (if applicable).
  • Third party fees and administration transaction fees.
  • Marketing budget to cover extensive PR, digital and social media marketing, and even access to deals on paid-for out-of-home advertising.
  • Investor rewards, including delivery costs if applicable.
Buyer's Guide

The Right Crowdfunding Platform

In recent years we have seen more crowdfunding platforms launch in the South African market. Each platform is designed to support specific types of campaigns and attracts a certain audience.

To find the right platform, consider the following:

  • Your funding goal – The minimum and maximum amount differs per platform.
  • Where to find your potential investors.
  • The platform’s crowdfunding model – Is it donation, rewards or equity-based?
  • Platform fees – These also vary depending on the platform.

Campaign requirements

Entrepreneurs will require, some or all, of the following to launch their crowdfunding campaign:

  • Campaign pitch, including project description, video and images
  • Fica documentation
  • A South African bank account
  • Unique rewards for backers (if applicable)
  • Active social media presence
  • Marketing and PR campaign plan

Business may also be vetted for business viability and whether their raise requirement is realistic.

Top benefits of using crowdfunding platforms

  • Can be a great marketing tool that increases organic visits to the ventures’ website.
  • Helps businesses attract media attention.
  • Startups can receive valuable feedback from investors.
  • Enables businesses to reach their target market.
  • Startups can test the viability of their offering.
Compare our best picks
Investment Network

Pros

Dedicated Customer Support
Expertise and Connections
Faster Growth
Validation

Cons

Angel investors typically expect rapid growth.
Dilution of Ownership
Pressure to Perform

The South African Investment Network is a platform that connects entrepreneurs with angel investors (both local and international) and helps them get funded.

Thundafund

Pros

Free business and mentorship support services.
Supporter Engagement.
Communication Focus.

Cons

The Thundafund committee has to approve all campaigns before they go live.
Success Relies on You.

Thundafund is a leading African crowdfunding platform based in South Africa. They help creative and innovative entrepreneurs raise capital by connecting them with a crowd of backers.

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