Edwin de Lange is a board member of Customer Experience South Africa (CXSA) and a business strategist with more than 30 years of helping companies restructure and grow.
His work has earned the SAMA Business Strategy Grand Prix, a Cannes Golden Lion for the Natal Sharks brand and the Maverick Award for Innovation in financial services.
Edwin cuts through corporate jargon to the habits that win customers and keep them, often without big budgets, and without burning out the people who have to deliver.
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