Everything You Need to Know About Starting a Franchise

Reading Time: 3 minutes
Add as a preferred source on Google

Everything you need to know before starting a franchise business

Franchising remains one of the more structured routes into business ownership in South Africa, because it comes with an established brand, system and support, in exchange for fees and reduced independence. Getting it right starts well before signing anything, with an honest look at fit, cost and what the first year genuinely requires.

Work through these before committing to a franchise agreement.

Choose the sector on fit, not just the numbers

Think honestly about what you actually enjoy and can sustain, including the working hours a specific franchise demands, before being drawn purely by the numbers a franchisor presents. A franchise that is profitable on paper but incompatible with how you want to work is a poor long-term fit regardless of the returns.

Speak to existing franchisees in the system you are considering, not only the franchisor’s own representatives, since existing operators will tell you what day-to-day ownership actually involves.

Understand the real costs before signing

Beyond the initial franchise fee, understand ongoing royalties, marketing levies, required stock purchases and any renovation or fit-out costs specific to the brand’s standards. These recurring costs shape your margin for the life of the agreement.

Ask for the franchise disclosure document and read it properly, including the sections covering exit terms, renewal conditions and what happens if the franchisor itself is sold or changes hands.

Know what year one realistically looks like

Not every new franchise breaks even in its first year, and the specific timeline depends heavily on sector, location and how established the brand already is in that area. Build a cash buffer that assumes a slower start than the franchisor’s own projections suggest.

Ask directly what proportion of new franchisees in the system actually hit their projected break-even timeline, rather than accepting an average figure without context.

Get the agreement itself reviewed properly

A franchise agreement is a binding legal contract that limits your independence in specific, sometimes significant ways, and it should be reviewed by a professional experienced in franchise law before signing, not assumed to be standard because it is a template used across all franchisees.

The Franchise Association of South Africa publishes sector research and a code of conduct that member franchisors are expected to meet, which is worth checking against any brand you are considering.

Frequently asked questions

How do I choose the right franchise sector?

On genuine fit with how you want to work, not only the numbers, and by speaking to existing franchisees, not just the franchisor.

What costs beyond the initial fee should I expect?

Ongoing royalties, marketing levies, required stock purchases, and any brand-specific renovation or fit-out costs.

Will my franchise break even in the first year?

Not necessarily. The timeline depends on sector, location and brand establishment, so build a buffer for a slower start.

What should I check in the disclosure document?

Exit terms, renewal conditions, and what happens if the franchisor is sold or changes hands, not just the headline numbers.

Should the agreement be reviewed before signing?

Yes, by a professional experienced in franchise law, even though it is presented as a standard template.

Originally published in November 2018. Updated September 2026 into a comprehensive guide to starting a franchise business.

Tshepho Joel - author photo

Edited by
Tshepho Joel

Tshepho Joel is an experienced digital strategist with a proven track record of lifting user retention, leads, and revenue. Drawing on a robust background in performance marketing, he brings a data-driven, results-first eye to his work. Above all, he is dedicated to helping South African entrepreneurs start, fund, and grow their businesses.

Get Weekly 5-Minutes Business Advice

Global Subscription Form
Global Subscription Form