POPIA

At SME South Africa, we take your privacy and the security of your personal data seriously. We are fully committed to compliance with the Protection of Personal Information Act (POPIA) and ensuring that your information is processed lawfully, transparently, and securely.

Whether you are interacting with our community feed, applying for business funding, or purchasing from our store, we have strict data protection protocols in place to safeguard your personal and business information.

Your Data Right

As a valued member of the SME South Africa ecosystem, you have the right to:

• Know what personal information we hold about you.
• Request access to, or the correction of, your personal information.
• Request the deletion or destruction of your personal information.
• Object to the processing of your personal information for direct marketing purposes.

Our Legal Documentation

We believe in complete transparency regarding how we collect, store, and use your data. Please take the time to review our official privacy-related policies and manuals:

• Privacy Policy – Details on how we collect, use, and protect your data.
• Terms of Use – The rules and guidelines for using the SME South Africa platform.

Contact Our Information Officer

If you would like to update your personal information, request a data deletion, or if you have any questions or concerns regarding how we handle your data, please contact our dedicated Information Officer through the official channels below.

To ensure a prompt and appropriate response from our legal and compliance team, all POPIA-related queries must be directed here:

• Email: support@smesouthafrica.co.za
• Phone: (011) 704 2641

For general membership or platform support, please visit our standard Support Center.