Help & Support Center

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Getting around the SME Hub

Updated on 14th June 2026

The SME Hub is your home base. Once you know where the main parts are, you can move around quickly.

The main areas

  • Feed. The community conversation. Post, comment, and react here.
  • Profile. How others see you. Keep it complete and use a real photo.
  • Connections. The members you have linked with. Growing this is how your network grows.
  • Groups. Topic spaces for focused conversation.
  • Messages and notifications. Found at the top right, always one tap away.

Tips

Complete your profile first, then connect with a few members in your industry, then post something in the feed. Doing those three things in your first week sets you up well.

My Support Tickets

Track the status of your open and closed support requests.

View Ticket History Dashboard

Integration via FluentSupport API required for ticket status tracking.

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